28) What should I expect from the local agent? There could be differences in time zone, local laws and service levels, do I need to be prepared / plan for any roadblocks or delays due to the involvement of additional parties?

Involvement of agents does not cause delays, on the contrary it expedites processing / clearance / delivery of your shipment as agents are experts in local laws and demographics. We will ensure the following for you: We will send required information/paperwork to the local agent We will send your contact details ahead of time to the local agent We will send you the agent’s contact information ahead of time We will ensure that the local agent contacts you and you have their contact information Any additional charges if applicable (cancellation charges, warehouse inspection…Read more

27) Why are there so many agents / parties involved in shipping my cargo?

To answer this question let’s break up your overseas shipment into 3 parts: Origin Services: Packing, loading, palletizing/crating (LCL only) and storage (if required). Door-to-Port Transportation: Trucking your container from the terminal to your home and then back to the port or to the warehouse (LCL), and ocean transportation.v Destination Services: Customs clearance, storage (if required), trucking your container or shipment to your door, unpacking, and removal of debris. Based on the above, depending on where you are moving from and to the following minimum services are required to ship your items from…Read more

25) What is the valued inventory?

The valued inventory is pertinent when purchasing all risk or full replacement insurance. The insurance underwrite requires that you declare all items over $500 in the valued inventory prior to processing the insurance policy.Read more

24) Is my passport required? If yes when and why?

Your passport is required at the destination port in India for customs clearance. Indian customs will verify your arrival/departure dates in the last 2 years, that you have not claimed TR benefits in the last 3 years and then endorse your shipment in the passport,Read more

22) What is the Household Goods Descriptive Inventory?

The Household Goods Descriptive Inventory (referred to as inventory or packing list) is one of the most important documents in your shipment. It is the official record of the items and quantities of items being shipped by you. It is required for customs clearance and insurance claims if any.Read more