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If you have any questions during the process, a person (not an automated machine) talks to you and looks in to the matter as they promise.
UniRelo is transparent, dependable and professional.
I was moving overseas for the first time and UniRelo made me very comfortable. The UniRelo website was very detailed and helpful in understanding the concepts and has tips. In fact it was the website which lead me to them and the move experience from them stood up to the promise on the website.
Customs clearance was a Cake Walk. Universal did everything for me.
International shipping is indeed a complex process. I think UniRelo has pioneered this business.
You can call them 100 times and they will always patiently speak with you.
Excellent communication & Professionalism. The service was top-notch!
Everyone we interacted with at UniRelo exhibited the right attitude of customer service.
Thanks again. You are truly on your game and all that you have done is very much appreciated.
From that first call right until delivery, UniRelo has been such a blessing. The biggest plus was that UniRelo did not charge us a premium for the exceptional service and the pricing was decent in comparison to the many fly by night operators in the trade.
UniRelo was always on top of everything. They communicated with me at every stage. I even got replies to my emails at 7 AM (EST) and 10 PM (EST).
Their turn around time in getting back to you is exceptional.. No matter what time of day, you send an email you do get a response back.
My whole family was impressed with UniRelo’s professionalism.
One thing that stands out with UniRelo is the way they stayed connected with me, and kept me in the loop throughout the move process.
The biggest challenge I had when I was looking for a mover is, safety of my goods and time-to-deliver. UniRelo took care of this very well. I am glad I found UniRelo.
The original estimate was that a 40' high cube may slightly overflow and the packing has to be tight. The packers really did that. With just less than half a feet left in the container, everything has been so well packed and compacted. Great job.
I want thank UniRelo especially for their iconic customer service. We have recommended UniRelo to all friends and family. Some of them have already chosen UniRelo as their relocation company and have thanked us for mentioning Universal.
If ever I have to move again I would never think of anyone except UniRelo. And If I have to recommend anyone out there I would not hesitate for a moment to recommend UniRelo.
UniRelo employees care for you and your shipment as if it were their own personal effects. I got excellent service end to end.
I chose UniRelo as they provided the best customer service. They were very diligent in answering my questions and transparent in all transactions.
Our experience with UniRelo was singularly exceptional due to the personal care and attention put in by UniRelo staff. They were very accommodating to our needs and customized our move package. While our shipment was in storage, he even accepted mail-ordered packages on our behalf and include them into our shipment.
From the beginning we were impressed with the very professional but personable behavior of our contact at UniRelo. My husband and I each handled different parts of the move and he was very understanding and helpful with every aspect since he had to deal with two different people in this move and I must say he was very easy to work with. I don’t believe that he ever lost his cool. He was always cheerful, thus making the most stressful part of the international move a breeze.
I started as a UniRelo customer at the start of the shipping process, made a friend at the end of the shipping.
We shipped with UniRelo twice. They delivered our items safely and delivered on their promises. We knew from experience that there will be no surprise charges, and great overall door-2-door service. A very good company with good management and policies.
UniRelo made my move to India enjoyable.
UniRelo provides quality service, peace of mind, and clear communication in a package that is worth every penny.
My 40 foot container got to Delhi safely and on time. I am pleasantly surprised not a single glass broke.
UniRelo was very responsive and helpful in coming up with the best solution for us. I actually feel that they are working for/with me as opposed to having to be wary of someone out to fleece you.
I was under stress as I had very less time to wrap up from US. I am glad that the ground staff of Universal at US was very much accommodating and cordial. They went out of their way to get me packing day on Sunday as I was in hurry. I would like to add that its quite unlike me to give such a positive review for anyone because I tend to be be very pesky and particular. I would recommend Universal Relocations to my friends/family and use their services in future too.
I must say that I had a wonderful customer experience dealing with your company and every single employee in your company is a valuable asset. Every step in the process was seamless and everyone I dealt with did their job extremely well. Thanks again and if any of my friends every move back from US to India - it will be through your company.
Overall it has been a thoroughly satisfying experience for me, and I will not hesitate to strongly recommend Universal Relocations to any of my friends or colleagues looking to finding the right company for their shipping needs. Thanks again and keep up the great work!
Just wanted to update that we have received the shipment. Thanks for all your help during the process, very much appreciated. I am very much glad that we had a very good experience with "Universal Relocations" both in India and US and that our shipment went pretty smoothly without any hurdles.Thanks Again!
Just to let you know that I have received my shipment. I had a wonderful experience working with you guys. ?All of you did a wonderful job and helped me out throughout the process by answering my queries very promptly.?I will have no hesitation recommending you to any of my friends planning to relocate back to India.Thanks once again!
I have received my shipment as I had packed it. I am overall happy with the service provided to me. Thank you for shipping my goods safely to Bangalore.
I received all the five boxes and its contents, which were shipped by UniRelo in good condition. Thanks for helping me out with this, I appreciate the sincere efforts put in by you.
Absolutely.. you can trust UniRelo to handle your stuff with care.
I would recommend using Universal because of their one stop solution. They literally took care of everything.
GOOD TEAM WORK....Keep it up!
A move after over a decade in US is daunting, it was a blessing to have my belongings shipped smoothly and have a friendly and professional team to work with. Peace of mind is priceless. I will give UniRelo 10/10 for customer service.
I must say that the packers did a wonderful job and nothing -- I repeat nothing -- was damaged.
I am glad I booked my move through your team of dedicated people. Keep rocking, hoping to avail similar services in near future as well.
If someone is looking for a stress free move, I would highly recommend UniRelo.
Top notch quality from UniRelo and I'd definitely recommend using their shipping service.
UniRelo was a winner as they beat other estimates.
Leadership team is very professional. You get attention when needed.
I am very pleased with your service. Best part, you have ensured my shipment to reach safely without any damage.
The way Universal handled the overseas move; it felt like an in-town move.
With UniRelo, it is not UHAUL - its THEYHAUL. They definitely haul the material relocation stress away...!